Pricing

Transparent Plans — No Hidden Costs

Choose the tier that matches your current conversation volume and upgrade as your business grows.

Clean pricing card layout in azure and white

Priced for Kenyan Business Realities

All plans include setup, onboarding support, and the first month of post-launch monitoring.

Stonetpanda's pricing is denominated in Kenyan Shillings to remove foreign exchange uncertainty from your planning. Every plan includes a discovery session, conversation design, technical deployment, and four weeks of post-launch optimisation. There are no per-message fees for standard volumes. If your conversation volume grows significantly — a welcome problem — upgrading to a higher tier requires only a brief configuration adjustment, with no rebuild from scratch. We do not lock clients into multi-year contracts; all plans are billed monthly and can be cancelled with 30 days' notice.

Select the Plan That Fits Your Business

Starter

KSh 8,500/mo

Ideal for sole traders and small businesses beginning automation

✓1 chat channel (WhatsApp or website)
✓up to 500 conversations/month
✓lead capture flow
✓basic FAQ library (up to 20 intents)
✓monthly conversation report
✓email support

Choose Starter

Recommended

Professional

KSh 22,000/mo

For growing businesses that need multi-channel reach and deeper integration

✓2 chat channels
✓up to 2,500 conversations/month
✓lead capture + appointment booking + FAQ automation
✓CRM integration (HubSpot or Zoho)
✓weekly performance dashboard
✓priority email and WhatsApp support

Choose Professional

Enterprise

KSh 55,000/mo

Built for established businesses with high conversation volumes and complex workflows

✓unlimited channels
✓unlimited conversations
✓full five-service stack
✓custom CRM and ERP integration
✓dedicated account manager
✓monthly strategy review call
✓4-hour response SLA

Choose Enterprise

A Client's Experience on the Professional Plan

“We migrated from a shared inbox to the Stonetpanda Professional plan in March 2024. Within six weeks, our average response time dropped from four hours to under two minutes, and our sales team reported spending 40% less time on routine enquiries. The azure chat widget matches our brand colours perfectly.”
James Mutua, TransportLink Kenya, Eldoret

Pricing and Billing Questions

Common questions about payments, upgrades, and what is included.

Are there any setup fees beyond the monthly plan?

No. The monthly plan covers discovery, build, deployment, and the first month of monitoring. There are no additional onboarding charges. If a client requires custom integrations beyond the standard stack, we quote for that work separately and transparently before starting.

Can I switch plans mid-month?

Yes. Upgrades take effect immediately and are prorated for the remainder of the billing month. Downgrades take effect at the start of the next billing cycle, giving you time to adjust your setup if needed.

What payment methods are accepted?

We accept M-Pesa, bank transfer to our KCB business account, and card payments via Flutterwave. Invoices are issued on the first of each month and are due within seven business days.

Not Sure Which Plan Is Right for You?

Speak with a consultant, describe your current enquiry volume, and we will recommend the most appropriate starting point.